Cookies Policy
Our commitment to Cookies compliance
Cookies Policy – Pro Dyslexic Ltd
Effective date: 9 May 2025
1. Introduction
This Cookies Policy explains how Pro Dyslexic Ltd (“we”, “us”, “our”) uses cookies and similar technologies on www.prodyslexic.com (“the Site”). By continuing to browse or use the Site after seeing our cookie banner, you agree to our use of cookies as set out below.
We comply with UK GDPR and the Privacy and Electronic Communications Regulations (PECR) when collecting and storing cookie data.
2. What are cookies?
Cookies are small text files placed on your computer, phone, or tablet when you visit a website. They allow the site to recognise your device, remember preferences, and gather information about how you interact with pages or features.
3. Cookies we use
Category Purpose Typical lifespan*
Strictly NecessaryEnable core functions such as page navigation, security, and accessibility (e.g. remembering cookie‑consent choices, protecting forms from spam).Session to 12 months
FunctionalityRemember options you choose (text‑size, accessibility widget settings, language, live‑chat state) so the site works the same way on your next visit.1 day – 12 months
Analytics / PerformanceCollect anonymous statistics on visits, page views, and actions (via Google Analytics 4 and Wix site analytics). We use these insights to improve content and user experience. Session to 26 months
MarketingTrack engagement with our email sign‑ups, LinkedIn or Facebook ads, and retarget visitors with relevant Pro Dyslexic services (e.g. Support Hub offers). We currently use Meta Pixel and LinkedIn Insight Tag 1 day – 90 days
* Durations may change as platforms update their default cookie periods.
4. Third‑party cookies
Some cookies on our site are set by trusted partners such as:
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Google Analytics 4 – website metrics
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Meta (Facebook) Pixel & LinkedIn Insight Tag – ad performance and retargeting
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Calendly – booking consultations
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YouTube / Vimeo – embedded video playback
These providers collect data under their own privacy policies. We never sell personal information and only use third‑party cookies required for service delivery, analytics, or marketing, which we control.
5. Managing cookies
You can accept or reject non‑essential cookies in several ways:
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Cookie banner – shown on your first visit; adjust or withdraw consent at any time via the ‘Cookie Settings’ link in our footer.
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Browser settings – most browsers allow you to block or delete cookies.
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Industry opt‑outs – visit www.youronlinechoices.com for broader advertising‑tracking controls.
Blocking certain cookies (especially Strictly Necessary) may impair site functionality.
6. Updates to this policy
We review our cookie use regularly and may update this policy to reflect regulatory changes or new technology. Any revisions will appear here with an updated “Effective date”. Continued use of the Site after a change constitutes acceptance of the revised policy.
7. Contact
If you have questions about this Cookies Policy:
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Email: info@prodyslexic.com
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Post: Pro Dyslexic Ltd, Shildon, County Durham, DL4, United Kingdom
We aim to respond to cookie‑related queries within five working days.